HDI Career Certifications and Paths

HDI Introduction
HDI has made their name count for managers, organizations and network professionals due to the value and the rewards their certificates bring. To date there are two levels of certification which are Entry level and Specialist (resenting the highest level of achievement).

There are four different paths or tracks to choose from such as Help Desk Analyst, Support Center Team, Help Desk Manager, and Support Center Leadership Program are available so individuals can match their certification path to their job role or industry.

There are also certifications in focused areas in addition to general certifications; IT Service and Support professionals can therefore enhance their core service knowledge by achieving specialist certification in technologies such as support.

HDI Certifications for Help Desk Analyst
Entry level: HDA

HDI Certifications for Support Center Team Lead
Entry level: SCTL

HDI Certificate for Support Center Leadership Program
Entry level: SCLP

HDI Certificate for Help Desk Manager
Entry level: HDM

HDI Specialist Certifications consist of:
Customer Support which consists of the HDI Customer Support Specialist (CSS)

Note that the contents of the HDI exam may change at any time without notice so check the HDI Certification website before taking the exam. The cost for registering for the exam varies so you should check the website for prices and availability. Students can register for the exam at any Prometric or Pearson VUE office world wide but the exam is only available mainly in English and possibly Japanese in Japan. Contact the Examination Test Centre directly for more information regarding course availability, registration information and the cost of the exams. Remember that the costs may vary from vendor to vendor and from examination to examination.

HDI Study Aids and Practice Exams:
You can familiarize yourself with the question format for the exam by doing the online practice questions such as for those offered by Testking. Any other practice exam, practice test, and Braindumps can also be useful.

Internet websites like the mcsebraindumps offer a number of study aids for the exam, including the Study Guide and the Study Notes. Other HDI Training includes the HDI Bootcamp.